- (850) 304-0042
- 1401 W Cervantes St, 32501
- Mon - Fri, 7am-6pm; Sat 9a-3p
FAQ'S
Happy Dogs, Happy Days
Our mission is to make every dog a Happy Dog!
If you have any other questions, call us at
850-304-0042
Frequently Asked Questions
We provide bedding, blankets, food, bowls, and toys. If your dog is on medication, bring in the original container with doctor prescribed instructions. If your dogs need food other than the House provided for the stay it will be a $5 per day charge.
With the all inclusive price of boarding, the owner provided food is out of our regulation with the control of all dogs eating the same meals, this allows for error in the preparation and distribution of food.
Rabies - Required by law to prevent the fatal disease
Distemper- viral disease attacks the respiratory, gastrointestinal and nervous systems
Bordetella- Prevents for Kennel Cough, the respiratory infection that causes a persistent hacking cough
All dogs must be current on ALL vaccines 14 days prior to boarding stay to not be sensitive to sickness
Tiny Town: 3x3, Ventilated sides, stainless steel doors, personal food bowls, bed
Standard: 3x4, Ventilated sides, stainless steel doors, personal food bowls, bed
Luxury: 7x6, Astro turf flooring, raised personal feeding station, raised cot, bed, camera access available
Standard suites are available for small dogs up to 25 pounds and large dogs are big as 90lbs
Tiny Towns are available for small dogs under 25 lbs
ANY pups over 1 year old are REQUIRED to be altered to play in group play. For boarding, it is NOT required although your pup may not be allowed to play in the daycare group.
Although we do not have staff onsite overnight for our employees to be able to best serve our pups, we do monitor all dogs through our camera system.
Boarding is charged per night & per dog.
For the safety of our staff and the pups we do have a limited number of dogs in the facility to be able to safely manage the play space and properly house all dogs. For this reason, we do require reservations to be made and approved prior to a daycare or boarding stay, it is up to the staff's discretion to allow walk-in daycare at a first come first serve basis availability.
We do administer medications in pill, capsule or topical form but we do restrict injectable medications, such as insulin. There will be a daily charge of $5 for medication administration
For regular house food we offer Victor Performance which includes chicken, beef and pork proteins. Allergy House food is Victor Ocean Fish which is great for a pup who has a poultry allergy
To view your pup in the daycare play spaces open the Gingr app and select view and then choose webcams. Luxury Suite webcams are included with your reservation; and will be given access upon check in.
Pickup is anytime before 10 am
Drop -off is anytime after 3pm
Monday -Friday
Early Drop-off Fee is $20 (Before 3pm)
Late Pickup Fee is $20 (After 10am)
New Years Day, Memorial Day, 4th of July, Thanksgiving, Christmas
Pups are allotted an hour of kennel time for both breakfast and dinner to reduce the chance of bloat and other health issues. Boarding pups will spend the overnight time in a kennel never to be more than 12 hours, while closely monitored via inhouse security system by our staff.
Prior to confirmation of boarding you are required to pay a 75% down deposit of the reservation estimate.
We require 72-hour notice for refund.
Reservations during major holidays must have a 7 day cancellation notice from the drop off date to receive refund.
Your pup will spend their day involved in a variety of activities. Being part of our daycare pack means they will get to spend time with other dogs, alone time with our activity coordinators and breaks in between to avoid overstimulation.
To join, click the Register button on the home page, create an account for you and your pup to help us get to know you, sign the agreement form, and upload proof of vaccination.
Or give us a call @ 850-304-0042
Once a staff member has viewed your account and verified all information you will receive a confirmation.
To make a reservation for daycare we require an account for you and your pup. Register your pup on our website or call us.
Up to date Rabies, Bordetella, and Distemper vaccines and a signed agreement form.
Happy Dog Resort mission is to make every dog a Happy Dog. With that goal in mind we incorporate enriching play, arts and crafts, training time, and mental play into our days here. To properly assess our future pack members ALL pups are REQUIRED to have a behavioral assessment prior to Daycare or a Boarding for staff to evaluate if we are the best fit for your pup. The assessment evaluates your dog's personality characteristics, play styles and reactions to a variety of dog temperaments with & without play.
We require a 72-hour notice to get a full refund. During Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Years we require a 7 day notice to receive a full refund. Otherwise, all deposits are forfeited.
For whatever reason, we needed to shutdown you would be contacted via email, phone & Facebook post. In the event of a severe hurricane daycare would be closed and all boarding pets would be evacuated in the event that the facility was in the destruction zone.
Happy Pets Today
Happy Clients
Events Done
Awards Won
